FEES & POLICIES

This page includes: Fees/Therapy Cost; Insurance Coverage; Low Cost/Sliding scale fees; Missed Appointments, Rescheduling and Cancelation Policy; Confidentiality and Privacy Policy; and Service User Complaints.

FEES / THERAPY COST

13% HST will be applied to all session fees

Individual psychotherapy:
50 min session –  $130 (plus HST)

Couple/relationship therapy:
50 min session –  $150 (plus HST).
75 min session – $190 (plus HST)

Fee payment is completed through e-transfer. Receipts are provided for each session.

Fees and services are subject to change. For new clients, the standard fee is maintained for one year regardless of fee changes. Existing clients are informed about change of fees with at least one month notice.

INSURANCE COVERAGE

Unfortunately, unless sessions are offered by a doctor, psychotherapy fees are not covered by OHIP. In Ontario, they are tax deductible.

Many insurance companies cover registered psychotherapy services. If your workplace offers extended health insurance plans, your fee may be covered.  Please check with your insurance provider to find out if your benefits include registered psychotherapy services.

WHAT IF I CAN’T AFFORD YOUR SERVICES?

I want to support you and I know that psychotherapy requires a financial commitment not available for those with lower incomes. On a limited basis for those with lower incomes, I offer sliding scale sessions in two brackets – low cost therapy fee ($65) and sliding scale ($80 – $110).

Please note that at this time I have a wait-list for $65 fee sessions; and I have limited availability for sliding scale ($80 to $110) sessions.  Being on wait-list means that you can not book a specific day ahead but are called immediately when a spot becomes available.

If you need free or lower cost therapy, please check my Other Resources page. It includes many non-profit agencies which offer reduced-cost counselling services.

MISSED APPOINTMENTS, RESCHEDULING AND CANCELLATION POLICY?

Once an appointment is made, I reserve the time for you. If you need to reschedule or cancel, I require at the very least 24 hours notice. If you miss an appointment or decide to cancel your session with less than 24 hours’ notice, you’ll pay the full fee for the missed session.

If I miss an appointment, your next session will be free.

CONFIDENTIALITY POLICY

Maintaining your privacy is extremely important. It is a part of, and I abide by, the Registered Psychotherapist professional code of ethics.

All clients, by law, will have a clinical record. Similarly with all other health care records,  clinical records encompass a client profile (personal information provided by the client at the outset of the therapeutic relationship), therapy goals,  session notes and  treatment records. Clinical records are securely maintained for 10 years after the end of therapy.

All initial calls, sessions and notes are confidential with the exception of situations required by law (mandatory reporting) such as if your life or someone else’s is in danger, (homicide, suicide) a child is abused or their life is in danger, you are telling me that one of your health care practitioners has sexually assaulted you, your files are subpoenaed by a court, or if the College or Registered Psychotherapists of Ontario conducts a practice review. Otherwise, information you share with me is confidential and will not be shared or quoted by me.

During the first session, full consent to treatment and electronic communications, including the different limits to confidentiality required by law, are thoroughly discussed.

As part of my continuous professional development, I participate in professional group supervision meetings with other psychotherapists. Without ever disclosing or naming any of our clients, or sharing their life stories, we might discuss true aspects of our therapy work, learning from each other to become better therapists.

For more questions please read my Frequently Asked Questions page.

SERVICE USER COMPLAINTS

I am a feedback-informed therapist and I encourage all my clients to use the session outcome or client reflection form. All clients receive the form and information as to how to use it to receive the most benefit from our work together; and  also to help us both assess if my approach works  and our sessions are aligned with the therapy goals originally discussed. Discussing issues that may arise from our sessions, can be a positive and beneficial process both for myself as a professional but also for you, my client.

However, if you feel that I did not address an issue raised by you regarding my behaviour, communication style or care provided during sessions, the College of Registered Psychotherapists of Ontario (CRPO) is the organization that members of the public can make complaints to.

For questions about the complaint process, you can learn more at: Filing a Complaint About a Psychotherapist – College of Registered Psychotherapists of Ontario (crpo.ca) or email CRPO at any time at complaints@crpo.ca. Staff are also available via phone during business hours (8:30am – 4:30pm). Contact information is available on the Contact Us page. Please note that staff record written notes from all phone calls. These notes may be disclosed to the psychotherapist against whom the complaint is made during investigations.